We were informed about CareAway service when our 3 years old daughter, Katia, on a trip to the Caribbean Island of Saint Martin got a high fever. As first-time parents, we contacted the front desk and asked them for a taxi to take us to the hospital.
The receptionist was very helpful by advising us to come to the receptionist office and she helped us to contact the CareAway Service.
There, the receptionist entered our Information, Name, Insurance, telephone number, Address, mother language, our daughters name & date of birth.
The receptionist was able to verify which doctor was online and within 2 minutes the doctor replied.
The doctor asked us how much was her fever and he informed us that he would be on his way to the Hotel.
The generalist came to the hotel room & he was very kind, courteous, professional and helpful to us as first-time parents. We were able to ask him questions and also, he was very patient with us.
The Doctor gave us a prescription and we were able to pick up her medicine.
Thank you, CareAway Service, for your quick and efficient Response